PLEASE: As required by law, please read the following agreement text in 12-point bold font and print it out. Additionally, any buyer making purchases from our website is deemed to have read and accepted all the terms of our sales agreement below without any further notice.
ARTICLE 1: PARTIES TO THE AGREEMENT
SELLER: SLH SAN INFORMATICS AND CONSULTANCY INDUSTRY TRADE LIMITED COMPANY ADDRESS: Akşemsettin Mah. Battalgazi Sok. No:12/3 Fatih/ İSTANBUL 34093 TEL: +90 505 804 14 19 EMAIL: info@slhstyle.com.tr BUYER: The customer (Buyer) is the person making purchases from the SELLER's website at https://slhstyle.com.tr/. The billing and contact details provided by the buyer are considered the primary contact information. By accepting this agreement, theswfd BUYER acknowledges in advance the obligation to pay the order amount and any additional charges such as shipping fees, taxes, and other specified fees if the order is confirmed.
ARTICLE 2: SUBJECT OF THE AGREEMENT
The subject of this agreement is the determination of the rights and obligations of the parties regarding the sale and delivery of the goods/services, which are ordered electronically by the Buyer from the SELLER's website SLH SAN INFORMATICS AND CONSULTANCY INDUSTRY TRADE LIMITED COMPANY, as per the specifications and sale price listed in the agreement, in accordance with the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts. The Buyer accepts and declares that they have obtained information about the basic characteristics, sale price, payment method, and delivery conditions of the goods/services subject to sale, and that they have confirmed this information electronically, and subsequently placed the order according to the provisions of this agreement. Furthermore, it is stated that the right of withdrawal cannot be exercised for products whose packaging, tape, or protective elements have been opened after delivery for health and hygiene reasons. The opening of the product packaging is considered an exception to the right of withdrawal. The listed and announced prices are the sale prices. The announced prices are valid until they are updated or changed. In the case of a product announced for a limited time, the price will be valid until the end of the specified period. The Buyer agrees and undertakes that the data entered into the system during membership or shopping are their own and that they will not enter any data that they do not have permission to use or share; otherwise, they will bear all responsibilities. The pre-information and invoice on the SLH SAN INFORMATICS AND CONSULTANCY INDUSTRY TRADE LIMITED COMPANY 's payment page are integral parts of this agreement. Once the order is placed, the Buyer is deemed to have accepted all terms of this agreement. The listed and announced prices are the sale prices. The announced prices and promises are valid until they are updated or changed. For limited-time announced prices, the price will be valid until the end of the specified period.
ARTICLE 3: DATE OF AGREEMENT, DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE AND DELIVERY METHOD
This agreement is arranged on the date the order is placed by the Buyer. The goods/services will be delivered to the address requested by the Buyer. Packages believed to be damaged during shipment should be opened and checked in front of the delivery personnel. If any damage is found on the product, a report should be filed with the courier company, and the product should not be accepted. If no report is filed, the Buyer is deemed to have accepted that the courier company performed its duty properly after receiving the product. ARTICLE 4: GENERAL PROVISIONS
4.1. The Buyer acknowledges that they have read the preliminary information regarding the basic characteristics, sale price, payment method, and delivery conditions of the products shown on the WEBSITE and has provided the necessary confirmation for the sale electronically.
4.2. The PRODUCT will be delivered to the Buyer's specified delivery address on the WEBSITE, along with the invoice, packaged and intact, within no later than 30 days.
4.3. If the PRODUCT is to be delivered to another person/organization, the SELLER cannot be held responsible if the person/organization refuses to accept the delivery.
4.4. The Buyer is responsible for checking the PRODUCT upon receipt and not accepting it if there is a problem caused by the shipping, and for making the courier company file a report. Otherwise, the SELLER will not accept responsibility.
4.5. The agreement approved by the Buyer during the shopping on the WEBSITE is always sufficient and valid.
4.6. Unless otherwise specified in writing by the SELLER, the Buyer must pay the entire amount before receiving the PRODUCT. If the payment is not made to the SELLER before the delivery, the SELLER may unilaterally cancel the agreement and may not deliver the PRODUCT.
4.7. If the credit card bank/financial institution does not pay the PRODUCT amount to the SELLER for any reason after the PRODUCT delivery, the PRODUCT must be returned to the SELLER within 3 days at the Buyer's expense. The SELLER's contractual and legal rights to claim the PRODUCT amount are reserved in any case. To avoid any doubt, the deferred/instalment payment facilities provided by credit card, instalment card, etc. are credit or instalment payment opportunities directly provided by the respective institutions; the sales of the PRODUCTS for which the SELLER has fully received the price are not considered as instalment sales for the parties of this agreement but as cash sales. The SELLER's legal rights in cases of instalment sales (including the right to terminate the agreement and/or demand the immediate payment of the remaining debt with default interest in case of non-payment of any instalment) are reserved. In the event of the Buyer's default, a default interest of 5% per month will be applied.
4.8. If the PRODUCT cannot be delivered within 30 days due to extraordinary circumstances (such as adverse weather conditions, earthquake, flood, fire), and if the delay exceeds 10 days, the SELLER will inform the Buyer about the delivery. In such a case, the Buyer may cancel the order, order a similar product, or wait until the extraordinary situation is over. If the order is cancelled and the PRODUCT amount has been collected, it will be refunded to the Buyer within 10 days from the cancellation. In credit card payments, the refund will be made to the Buyer's credit card or bank account.
4.9. The Buyer may report any requests and complaints related to the PRODUCT and sale to the SELLER via the communication channels specified at the beginning of the agreement.
4.10. The delivery of the product subject to the agreement requires that the price has been paid by the Buyer with the chosen payment method. If, for any reason, the product price is not paid or is cancelled in the bank records, the SELLER is deemed to be released from the delivery obligation.
4.11. The SELLER has the right to reach the Buyer for communication, notification, and other purposes via mail, e-mail, SMS, phone calls, and other means through the addresses, e-mail addresses, fixed and mobile phone lines, and other contact information provided by the Buyer in the registration form or later updated by them. By accepting this agreement, the Buyer acknowledges and agrees that the SELLER may conduct the aforementioned communication activities directed at them. The Buyer’s rights specified in the Privacy Policy and Information Notice on the Site are reserved.
4.12. The Buyer agrees and undertakes to comply with legal regulations while using the SELLER's website and not to violate them. Otherwise, all legal and criminal liabilities will be solely and exclusively borne by the Buyer.
ARTICLE 5: RIGHT OF WITHDRAWAL
You can return the product within 14 days, without opening the packaging of the SELLER's product received by you, with the approval of customer service. After your return reaches our return warehouse, it will be inspected, and once confirmed that it has not been opened, your refund will be processed to your bank. Please inspect packages you believe to be damaged during shipment in the presence of the courier company representative before accepting them. If there is any damage to the product, make the courier company file a report and do not accept the product. If no report is filed, remember that you accept that the courier company has fully performed its duty once the product is received. If any deterioration, breakage, damage, tearing, use, or similar conditions are found in the product, and if the product is not returned in the condition it was delivered to the customer, the product will not be accepted for return, and the price will not be refunded. If you return the product, your return process will be completed within seven (7) business days from the moment the product reaches the company. After the return process is approved, credit card refunds will be made within 5 business days. Your bank may not reflect the refund to your account in the same statement period. In this case, you should contact your bank's credit card service.
ARTICLE 6: PROTECTION AND PRIVACY OF PERSONAL DATA
The information specified in this Agreement by the Buyer and the information provided to the SELLER for payment purposes will not be shared with third parties except for the courier company with which the SELLER has an agreement. The BUYER cannot hold the SELLER responsible if the SELLER is obliged to disclose this information within the framework of administrative or legal obligations. The SELLER declares that it will process the personal data of the Buyer in accordance with the Law No. 6698 on the Protection of Personal Data, ensuring adequate technical and administrative measures to prevent unlawful processing, access, and disclosure of the personal data and to ensure its preservation. The SELLER will also comply with the retention periods stipulated in other laws and will delete, destroy, or anonymize the data once the processing purpose is no longer valid. By approving this Agreement, the Buyer declares that they have been informed about the processing of their personal data by the SELLER in accordance with the Information Notice.
ARTICLE 7: COMPETENT COURT
In disputes arising from this agreement, the Buyer can submit their complaints to the Consumer Arbitration Committee or the Consumer Court where the Buyer purchased the product or where they reside within the monetary limits specified in the law. The monetary limits are as follows: for 2024, disputes under 50,000 TL will be brought before the Consumer Arbitration Committee, and disputes above this amount will be brought before the Consumer Court. The monetary limits may change annually.
ARTICLE 8: EFFECTIVENESS
This agreement consisting of 8 (eight) articles has been read and understood by both parties and entered into force after being approved electronically by the Buyer.
